We roast and ship website orders on Monday through Thursday of each week, always the previous day's orders. You will receive a notification with a tracking number when your coffee is shipped. If you do not receive your coffee due to a shipping issue, we're happy to provide a full refund. If you have any questions about the best way to brew our coffee, please reach out to us at (828) 367-9330 or cooperativecoffeeroasters@gmail.com. Thank you!